Evolving gatekeeping in cross-media newsrooms: The synergy between editors and multimedia journalists in ethical and efficient news distribution
Keywords:
Multimedia journalist, cross-media platform, editors, gatekeeping, news quality, interpretative phenomenological analysisAbstract
This study examines the evolving collaboration between editors and multimedia journalists (MJs) in cross-media newsrooms, focusing on their synergy in ensuring ethical and efficient news distribution within four main broadcast media organisations in Malaysia. As digital convergence reshapes journalism, understanding the interplay between editorial leadership and journalistic roles is crucial for maintaining news integrity and efficiency. Using in-depth interviews with 10 editors and 15 MJs, this research employs interpretative phenomenological analysis (IPA) to identify key themes shaping newsroom dynamics. The findings identify two superordinate themes, namely dynamic relationships and leadership, which encompass five subordinate themes: communication, empowerment, teamwork, professionalism, and editorial guidance. Editors play a critical role in mentorship, decision-making, and quality control, while MJs contribute by adapting content for digital platforms and engaging audiences through multimedia storytelling. The study’s findings underscore the need for structured editorial workflows, continuous professional development, and enhanced communication strategies to strengthen newsroom efficiency. It provides insights for media organisations, policymakers, and journalism educators to develop training programs and management practices that support ethical journalism in the digital era. Ultimately, this research contributes to a deeper understanding of how collaborative newsroom cultures can uphold journalistic integrity while adapting to the demands of cross-media reporting.
Downloads
References
Abbas, Z. (2023). The Evolution of Journalism Ethics in the Digital Age: Challenges and Implications.
Anis Sharadga, T. M., Tahat, Z., & Safori, A. O. (2022). Journalists’ Perceptions towards Employing Artificial Intelligence Techniques in Jordan TV’s Newsrooms. Studies in Media and Communication, 10(2). https://doi.org/10.11114/SMC.V10I2.5749
Ansaldo, S. (2021). The Field of Education Journalism in Chile: Visions and Practices of Journalists and Editors. Cuadernos.Info, 50. https://doi.org/10.7764/cdi.50.27897
Aruguete, N., Calvo, E., & Ventura, T. (2021). News Sharing, Gatekeeping, and Polarization: A Study of the #Bolsonaro Election. Digital Journalism, 9(1), 1–23. https://doi.org/10.1080/21670811.2020.1852094
Atkinson, S., Kim, C., & Lee, J. Y. (2021). Facebook as an official communication channel in a crisis. Australian Journal of Emergency Management, 36(1), 92–98. https://doi.org/10.47389/36.1.92
Austin, E., Hopman, M., Logan, C., & Rynkowski, A. (2021). Communication at Straetó: Improving Communication in the Workplace Supplemental Materials. https://www.wpi.edu/project-based-learning.
Baranova, E. A., Anikeeva, I. G., Shiryaeva, O. V., Caselles, C. G., & Shnaider, A. A. (2022). Ethical Principles of Journalism Communication: Media Convergence as a Transforming Factor. Online Journal of Communication and Media Technologies, 12(4). https://doi.org/10.30935/ojcmt/12746
Bello, A. O., & Ajibola, O. A. (2020). Appraisal of Digital Media Users Generated Content and the Gate-Keeping Role of the Broadcast Media in Nigeria. African Journal of Humanities, 9, 107–120. www.oouagoiwoye.edu.ng
Bengtsson, S., & Johansson, S. (2020). A phenomenology of news: Understanding news in digital culture. Journalism, 146488491990119. https://doi.org/10.1177/1464884919901194
Boukes, M., Jones, N. P., & Vliegenthart, R. (2020). Newsworthiness and story prominence: How the presence of news factors relates to upfront position and length of news stories. Journalism. https://doi.org/10.1177/1464884919899313
Bunce, M. (2019). Management and resistance in the digital newsroom. Journalism, 20(7), 890–905. https://doi.org/10.1177/1464884916688963
Caple, H. (2018). News Values and Newsworthiness. Oxford Research Encyclopedia of Communication, July, 1–21. https://doi.org/10.1093/acrefore/9780190228613.013.850
Chaparro-Domínguez, M. Á., Suárez-Villegas, J. C., & Rodríguez-Martínez, R. (2020). Media Accountability and Journalists: To Whom Do Spanish Professionals Feel Responsible? Journalism Practice, 14(7), 812–829. https://doi.org/10.1080/17512786.2019.1655470
Choi, Y., & Ko, S. H. (2020). Roses with or without thorns? A theoretical model of workplace friendship. Cogent Psychology, 7(1). https://doi.org/10.1080/23311908.2020.1761041
Cummings, D. (2020). The MMJ became a McJob: The McDonaldization of multimedia journalism. Kome, 8(2), 23–42. https://doi.org/10.17646/KOME.75672.55
Darrough, C. A. (2013). How Relationships Between Reporters and Editors Affect Productivity in The Newsroom. May.
Deuze, M., & Witschge, T. (2016). Who’s in, Who’s out?: Constructing the identity of digital journalists. Digital Journalism, 19(2), 270–290. https://doi.org/10.1145/2994310.2994353
Duffy, A. (2021). Out of the shadows: The editor as a defining characteristic of journalism. Journalism, 22(3), 634–649. https://doi.org/10.1177/1464884919826818
Dvir-Gvirsman, S., & Tsuriel, K. (2022). In an Open Relationship: Platformization of Relations Between News Practitioners and Their Audiences. Journalism Studies, 23(11). https://doi.org/10.1080/1461670X.2022.2084144
Elizabeth, G. N., Charles, ondo, & John, N. O. (2019). Print Media Managers’ Perception of Integration of New Media by Newspapers in Kenya. African Multidisciplinary Journal of Research (AMJR), 4(2). http://journals.spu.ac.ke/index.php/test/article/view/119
Esa, I. L. (2024). Developing the standard of news quality model on cross-media platform to enhance journalistic practices among multimedia journalists in Malaysia. Universiti Teknologi Mara.
Esa, I. L., Hamzah, M., & Zainodin, W. H. W. (2022). Journalists’ challenges in adapting to ambient journalism that uses Twitter in news reporting. SEARCH Journal of Media and Communication Research, 2022(Special issue).
Esa, I. L., Hartini, W., Zainodin, W., & Hamzah, M. (2024). Crafting standards of news quality on cross-media platforms: Exploring the perspectives of multimedia journalists through interpretative phenomenological analysis. SEARCH Journal of Media and Communication Research, 1(16), 49–65. http://search.taylors.edu.my
Ewing, M., Men, L. R., & O’Neil, J. (2019). Using Social Media to Engage Employees: Insights from Internal Communication Managers. International Journal of Strategic Communication, 13(2), 110–132. https://doi.org/10.1080/1553118X.2019.1575830
Hamzah, M., & Esa, I. L. (2020). Uncovering the factors influencing the technological adaptation of twitter usage among journalists in the transforming journalism practice. Jurnal Komunikasi: Malaysian Journal of Communication, 36(4), 1–15. https://doi.org/10.17576/JKMJC-2020-3604-01
Hayes, K., & O’ Sullivan, M. (2024). Labouring the news: Management control strategies and work intensification in the digital newsroom. Journalism, 25(6). https://doi.org/10.1177/14648849231174059
Himma-Kadakas, M., & Mõttus, M. (2021). Ready to hire a freelance journalist : The change in estonian newsrooms’ willingness to outsource journalistic content production. Central European Journal of Communication, 14(1), 27–43. https://doi.org/10.51480/1899-5101.14.1(28).2
Iqbal, N., Batool, S., & Zaffer, N. (2023). Gatekeeping in TV News Production: Analyzing the Factor Influencing the News. Journal of Educational Research & Social Sciences Review (JERSSR), 3(2), 83–94.
Ittefaq, M., Ejaz, W., Fahmy, S. S., & Sheikh, A. M. (2021). Converged journalism: practices and influences in Pakistan. Media International Australia, 181(1). https://doi.org/10.1177/1329878X211017329
Ivask, S. (2019). Communication between editors and reporters: Feedback and coaching in Estonian dailies’ newsrooms. KOME, 7(1), 24–41. https://doi.org/10.17646/KOME.75698.98
Jenkins, J., & Jerónimo, P. (2021). Changing the Beat? Local Online Newsmaking in Finland, France, Germany, Portugal, and the U.K. Journalism Practice, 15(9). https://doi.org/10.1080/17512786.2021.1913626
Kartveit, K. (2020). How do they do it? Multimedia journalism and perceptions of the practice. Journalism, 21(10), 1468–1485. https://doi.org/10.1177/1464884917726420
Katerynych, P. (2022). Comparative analysis of the information security environment in Ukraine and Poland (survey of journalists and editors). Communication and Society, 35(4). https://doi.org/10.15581/003.35.4.37-53
Kosterich, A. (2020). Managing news nerds: strategizing about institutional change in the news industry. Journal of Media Business Studies, 17(1), 51–68. https://doi.org/10.1080/16522354.2019.1639890
Mercader, V., Galván-Vela, E., Ravina-Ripoll, R., & Popescu, C. R. Gh. (2021). A Focus on Ethical Value under the Vision of Leadership, Teamwork, Effective Communication and Productivity. Journal of Risk and Financial Management, 14(11), 522. https://doi.org/10.3390/jrfm14110522
Milosavljević, M., & Vobič, I. (2019). Human Still in the Loop: Editors Reconsider the Ideals of Professional Journalism Through Automation. Digital Journalism, 7(8), 1098–1116. https://doi.org/10.1080/21670811.2019.1601576
Mumay, N. C. (2019). Digital Labor Quality and News Quality in Turkish Digital Mainstream Media (Issue May). Istanbul Bilgi University.
Neto, B. M., Ishikawa, E., Ghinea, G., & Grønli, T.-M. (2019). Newsroom 3.0: Managing Technological and Media Convergence in Contemporary Newsrooms. Proceedings of the 52nd Hawaii International Conference on System Sciences, 6, 2407–2416. https://doi.org/10.24251/hicss.2019.290
Nizza, I. E., Farr, J., & Smith, J. A. (2021). Achieving excellence in interpretative phenomenological analysis (IPA): Four markers of high quality. Qualitative Research in Psychology, 18(3), 369–386. https://doi.org/10.1080/14780887.2020.1854404
Obuya, J. (2021). Media Accountability in Africa: A Study of Policies and Practices at Two Newsrooms in Kenya. Communicatio, 47(1), 42–59. https://doi.org/10.1080/02500167.2020.1857809
Ozgul, B. A., & Veneti, A. (2021). The Different Organizational Structures of Alternative Media: Through the Perspective of Alternative Media Journalists in Turkey and Greece. Digital Journalism, 10(8), 1302–1321. https://doi.org/10.1080/21670811.2021.1943482
Porcu, O., Hermans, L., & Broersma, M. (2020). Unlocking the Newsroom: Measuring Journalists’ Perceptions of Innovative Learning Culture. Journalism Studies, 21(10), 1420–1438. https://doi.org/10.1080/1461670X.2020.1758956
Rajasinghe, D. (2020). Interpretative phenomenological analysis (IPA) as a coaching research methodology. Coaching, 13(2), 176–190. https://doi.org/10.1080/17521882.2019.1694554
Randhawa, P., & Lee, H. S. (2021). The Roles of Workplace Friendship and Supervisory Interactional Justice in the Relationship between Workplace Envy and Service Outcomes. Services Marketing Quarterly, 42(1–2), 20–37. https://doi.org/10.1080/15332969.2020.1830639
Saquete, E., Zubcoff, J., Gutiérrez, Y., Martínez-Barco, P., & Fernández, J. (2022). Why are some social-media contents more popular than others? Opinion and association rules mining applied to virality patterns discovery. Expert Systems with Applications, 197. https://doi.org/10.1016/j.eswa.2022.116676
Srisaracam, S. (2022). Convergent Journalism: Cross-Media Content Strategies to Improve the Quality of Thai News Reporting. In S. Allan (Ed.), The Routledge Companion to News and Journalism (2nd ed.).
Sujoko, A. (2022). The challenges of journalists in facing the new normal of the COVID-19 pandemic. Kasetsart Journal of Social Sciences, 43(2). https://doi.org/10.34044/j.kjss.2022.43.2.23
Thomas, R. J., & Thomson, T. J. (2023). What Does a Journalist Look like? Visualizing Journalistic Roles through AI. Digital Journalism. https://doi.org/10.1080/21670811.2023.2229883
Tromble, R. (2019). The (Mis)informed citizen: indicators for examining the quality of online news. In Journal of Chemical Information and Modeling (Vol. 53, Issue 9).
van Drunen, M. Z., & Fechner, D. (2023). Safeguarding Editorial Independence in an Automated Media System: The Relationship Between Law and Journalistic Perspectives. Digital Journalism, 11(9). https://doi.org/10.1080/21670811.2022.2108868
Walth, B., Dahmen, N. S., & Thier, K. (2019). A new reporting approach for journalistic impact: Bringing together investigative reporting and solutions journalism. Newspaper Research Journal, 40(2), 177–189. https://doi.org/10.1177/0739532919834989
Wan Zainodin, W. H., Ibnu, I. N., Ambikapathy, M., & Abu Bakar, Z. (2022). Democratically speaking: YouTube as a voice of freedom among Malaysian Gen Y. SEARCH Journal of Media and Communication Research (SEARCH), 167–179.
Wenzel, A., & Nelson, J. L. (2020). Introduction “Engaged” Journalism: Studying the News Industry’s Changing Relationship with the Public. In Journalism Practice (Vol. 14, Issue 5, pp. 515–517). Routledge. https://doi.org/10.1080/17512786.2020.1759126
Westlund, O., Krumsvik, A. H., & Lewis, S. C. (2021). Competition, Change, and Coordination and Collaboration: Tracing News Executives’ Perceptions About Participation in Media Innovation. Journalism Studies, 22(1), 1–21. https://doi.org/10.1080/1461670X.2020.1835526
Zainodin, W. H. W. (2018). Understanding the Engagement and Consequences of User Generated Online Video and Its Virality Towards Generation Y Political Inclination [Universiti Teknologi MARA, Malaysia]. http://ir.uitm.edu.my/id/eprint/22262
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Jurnal Kewartawanan Malaysian Press Institute

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Semua hak cipta terpelihara. Tiada bahagian daripada terbitan ini boleh diterbitkan semula, disimpan untuk pengeluaran atau ditukarkan ke dalam bentuk atau dengan sebarang alat juga pun, sama ada dengan cara elektronik, gambar serta rakaman dan sebagainya tanpa kebenaran bertulis daripada Ketua Pegawai Eksekutif, Malaysian Press Institute terlebih dahulu.