Trend dan Hubungan antara Kepuasan Media Sosial dan Penularan Berita Palsu: Suatu Kajian Rintis di Kalangan Pengguna Media Sosial
Kata kunci:
Media sosial, tingkah laku, berita palsu, kemampuan diriAbstrak
Media sosial kini muncul sebagai platform komunikasi dan penyebaran maklumat yang dominan serta menjadi ciri utama kehidupan masyarakat dalam era digital. Selain itu, media sosial turut meningkatkan kebergantungan pengguna terhadap maklumat dan secara langsung mempengaruhi tingkah laku mereka. Medium komunikasi ini sering disalahgunakan oleh segelintir pihak, khususnya bagi tujuan penyebaran maklumat tidak sahih, iaitu berita palsu. Kajian ini dijalankan untuk mengenal pasti dan menilai hubungan antara tahap penggunaan media sosial dengan penyebaran berita palsu, di samping meneliti peranan kemampuan diri sebagai pemboleh ubah perantara yang berpotensi mengurangkan penularan berita palsu dalam kalangan rakyat Malaysia.Kajian ini menggunakan pendekatan kuantitatif melalui kaedah tinjauan dengan edaran borang soal selidik kepada 75 orang responden berusia 18 tahun ke atas yang aktif menggunakan media sosial sebagai medium komunikasi harian. Pengumpulan data dilaksanakan secara dalam talian menggunakan platform Google Form bagi memudahkan capaian dan pengumpulan maklum balas daripada peserta kajian. Kajian ini berlandaskan Teori Kegunaan dan Kepuasan serta Teori Kognitif Sosial sebagai asas konseptual. Kajian ini merupakan kajian rintis bersifat penerokaan, dan dapatan yang diperoleh menyediakan bukti awal empirikal tanpa bertujuan membuat generalisasi terhadap populasi.
Muat turun
Rujukan
Ahmad, N. S., Bahri, S., & Fauzi, A. (2023). Does Mobile Instant Messaging (MIM) affect power redistribution? Evidence from a Malaysian school management organization. Social Sciences & Humanities Open, 7(1), 100495. https://doi.org/10.1016/j.ssaho.2023.100495
Ahmad, N. S., Bahri, S., & Fauzi, A. (2021). Fake news dissemination and social media behaviour among Malaysians during the COVID-19 pandemic. Asian Journal of Media and Communication, 3(2), 45–59.
Aldamen, Y. (2023). Understanding social media dependency, and uses and gratifications as a communication system in the migration era: Syrian refugees in host countries as a case study. Social Sciences, 12(6), 322. https://doi.org/10.3390/socsci12060322
Alivi, M. A. (2023). Voter's gratification in using online news and the implications on political landscape in Malaysia. Asian Politics & Policy, 15(4), 623-642. https://doi.org/10.1111/aspp.12718
Alivi, M. A., Ghazali, A. H. A., Tamam, E., & Osman, M. N. (2021). Motives to use online news and the impact on satisfaction with the government and vote choice. Electronic Government, an International Journal, 17(1), 55-74. https://doi.org/10.1504/EG.2021.112931
Apuke, O. D., & Omar, B. (2021). Fake news and COVID-19: modelling the predictors of fake news sharing among social media users. Telematics and informatics, 56, 101475. https://doi.org/10.1016/j.tele.2020.101475
Apuke, O. D., & Omar, B. (2020). Modelling the antecedent factors that affect online fake news sharing on COVID-19: the moderating role of fake news knowledge. Health Education Research, 35(5), 490-503. https://doi.org/10.1093/her/cyaa030
Arfan, A., & Kawuryan, M. W. (2023). Komunikasi Nilai-Kepercayaan di Media Sosial: Analisis Terhadap Kesan Pempengaruh di Platform TikTok. Jurnal Komunikasi, 39(4), 428-444. https://doi.org/10.17576/JKMJC-2023-3904-23
Aziz, A. R. A., Kasmani, M. F., & Ab Razak, N. H. (2021). Implikasi ketagihan media sosial terhadap kesihatan mental remaja semasa pandemik COVID-19. e-BANGI, 18(8), 66-81.
Bakar, N. A. A., & Zaini, A. F. A. (2022). Literature Review on the Factors Influencing the Usage of Social Media among Entrepreneurs in Malaysia. Open Journal of Social Sciences, 10, 409-419. https://doi.org/10.4236/jss.2022.101031
Balakrishnan, V., Ng, W. Z., Soo, M. C., Han, G. J., & Lee, C. J. (2022). Infodemic and fake news–A comprehensive overview of its global magnitude during the COVID-19 pandemic in 2021: A scoping review. International Journal of Disaster Risk Reduction, 78, 103144. https://doi.org/10.1016/j.ijdrr.2022.103144.
Balakrishnan, V. (2022). COVID-19 and fake news dissemination among Malaysians–Motives and its sociodemographic correlates. International Journal of Disaster Risk Reduction, 73, 102900. https://doi.org/10.1016/j.ijdrr.2022.102900
Balakrishnan, V., Ng, K. S., & Rahim, H. A. (2021). To share or not to share–The underlying motives of sharing fake news amidst the COVID-19 pandemic in Malaysia. Technology in Society, 66, 101676. https://doi.org/10.1016/j.techsoc.2021.101676
Bandura, A. (1962). Social Learning through Imitation. In M. R. Jones (Ed.), Nebraska Symposium on Motivation (pp. 211–274). University of Nebraska Press.
Bandura, A. (1986). Social Foundations of Thought and Action: A Social Cognitive Theory. Prentice Hall.
Bandura, A. (1992). Exercise of personal agency through the self-efficacy mechanism. In R. Schwarzer (Ed.), Self-efficacy: Thought control of action (pp. 3–38). Hemisphere Publishing.
Bond, T. G., & Fox, C. M. (2013). Applying the Rasch model: Fundamental measurement in the human sciences. Psychology Press. https://doi.org/10.4324/9781410614575
Beauvais, C. (2022). Fake news: Why do we believe it?. Joint bone spine, 89(4), 105371. https://doi.org/10.1016/j.jbspin.2022.105371
Berita Harian. (2023, 31 Mei). Perkongsian berita palsu boleh bawa impak negatif. Berita Harian. https://www.bharian.com.my/berita/nasional/2023/05/1108281/perkongsian-berita-palsu-boleh-bawa-impak-negatif/
Blumler, J. G., & Katz, E. (1974). The Uses of Mass Communications: Current Perspectives on Gratifications Research. Sage Annual Reviews of Communication Research Volume III.
Chen, Y., & Gao, Q. (2023). Effects of social media self-efficacy on informational use, loneliness, and self-esteem of older adults. International Journal of Human–Computer Interaction, 39(5), 1121-1133. https://doi.org/10.1080/10447318.2022.2062855
Chen, Z. F., & Cheng, Y. (2020). Consumer response to fake news about brands on social media: the effects of self-efficacy, media trust, and persuasion knowledge on brand trust. Journal of Product & Brand Management, 29(2), 188-198. https://doi.org/10.1108/JPBM-12-2018-2145
DataReportal. (2023). Digital 2023: Malaysia – DataReportal global digital overview. Retrieved from https://datareportal.com/reports/digital-2023-malaysia
Di Domenico, G., Sit, J., Ishizaka, A., & Nunan, D. (2021). Fake news, social media and marketing: A systematic review. Journal of business research, 124, 329-341. https://doi.org/10.1016/j.jbusres.2020.11.037
Fernández-Torres, M. J., Almansa-Martínez, A., & Chamizo-Sánchez, R. (2021). Infodemic and fake news in Spain during the COVID-19 pandemic. International journal of environmental research and public health, 18(4), 1781. https://doi.org/10.3390/ijerph18041781
Fitzgerald, K., Yue, Z., Wong, J. C. S., & Green, M. C. (2022). Entertainment and social media use during social distancing: Examining trait differences in transportability and need for social assurance. Psychology of Popular Media, 11(3), 305. https://doi.org/10.1037/ppm0000365
Hakim, N. A. M. L., Junaidun, N. A., Fadzil, N. S. M., & Ishar, M. I. M. (2021). Persepsi Pengguna Internet di Malaysia Semasa Pandemik COVID-19. Malaysian Journal of Social Sciences and Humanities (MJSSH), 6(4), 117-125. https://doi.org/10.47405/mjssh.v6i4.745
Hamizi, M. A. F. M. (2023). Penggunaan media sosial sebagai media baharu dan impaknya terhadap masyarakat Malaysia. Perspektif Jurnal Sains Sosial Dan Kemanusiaan, 15, 24-37.
Hamzah, S., Ani, F., Rameli, N., Nor, N. M., Halim, H., Rahman, R., ... & Kamri, K. A. (2020). Impak Penyebaran Berita Palsu Melalui Media Sosial Terhadap Masyarakat: Kajian Kes Mahasiswa Universiti Tun Hussein Onn Malaysia. Advances in Humanities and Contemporary Studies, 1(1), 55-63. https://doi.org/10.30880/ahcs.2020.01.01.005
Hopp, T. (2022). Fake news self-efficacy, fake news identification, and content sharing on Facebook. Journal of Information Technology & Politics, 19(2), 229-252. https://doi.org/10.1080/19331681.2021.1962778
Keng, T. E., & Cheng, M. Y. (2023). How do researchers use social media for science communication?. Bulletin of Science, Technology & Society, 43(1-2), 42-52. https://doi.org/10.1177/02704676231165654.
Kennedy, I. (2022). Sample size determination in test-retest and Cronbach alpha reliability estimates. British Journal of Contemporary Education, 2(1), 17-29. https://doi.org/10.52589/BJCE-FY266HK9
Kirin, A. B., Muhammed, N. K. W., Hamidi, A., & Putra, M. D. (2023). Pengaruh Media Sosial Terhadap Insomnia Dalam Kalangan Pelajar UTHM Pagoh. e-BANGI Journal, 20(3). https://doi.org/10.17576/ebangi.2023.2003.10
Kosmo! (2023, 11 Mei). Malaysia negara kedua di dunia paling ‘ketagih’ media sosial. Kosmo!. https://www.kosmo.com.my/2023/05/11/malaysia-negara-kedua-di-dunia-paling-ketagih-media-sosial/
Kong, H., Mahamed, M., Abdullah, Z., & Abas, W. A. W. (2023). Systematic literature review on driving factors of COVID-19 related fake news sharing on social media. Studies in Media and Communication, 11(7), 29-41. https://doi.org/10.11114/smc.v11i7.6228
Krisnan, K., Alivi, M. A., & Manickam, Y. (2025). Social Media User Satisfaction and the Spread of Fake News: Insightful Perspectives of Users. Studies in Media and Communication, 13(4), 268-281. https://doi.org/10.11114/smc.v13i4.7786
Lee, T. (2021). How people perceive influence of fake news and why it matters. Communication Quarterly, 69(4), 431-453. https://doi.org/10.1080/01463373.2021.1954677
Leeder, C. (2019). How college students evaluate and share “fake news” stories. Library & Information Science Research, 41(3), 100967. https://doi.org/10.1016/j.lisr.2019.100967
Malik, A., Khan, M., & Rahman, F. (2023). The role of self-efficacy in sharing misinformation during the COVID-19 pandemic. Computers in Human Behavior Reports, 9, 100257. https://doi.org/10.1016/j.chbr.2023.100257
Mijan, N. (2020). Teori-teori komunikasi dan aplikasinya dalam konteks media baharu. Dewan Bahasa dan Pustaka.
Mohd Majid, K. (1999). Kaedah penyelidikan pendidikan. Dewan Bahasa dan Pustaka.
Monica A., Michelle F., & Jeffrey G. (2023, 11 Disember). Teens, social media and technology 2023. Pew Research Center. https://www.pewresearch.org/internet/2023/12/11/teens-social-media-and-technology-2023/
Omar, B., Apuke, O. D., & Nor, Z. M. (2024). The intrinsic and extrinsic factors predicting fake news sharing among social media users: The moderating role of fake news awareness. Current Psychology, 43(2), 1235-1247.
Paciello, M., Corbelli, G., & D’Errico, F. (2023). The role of self-efficacy beliefs in dealing with misinformation among adolescents. Frontiers in Psychology, 14, 1155280. https://doi.org/10.3389/fpsyg.2023.1155280
Pajares, F., Prestin, A., Chen, J., & Nabi, R. L. (2009). Social cognitive theory and media effects. na.
Paidi, R., & Hassan, A. (2021). Berita Pakatan Harapan: Analisis Terhadap Tingkah Laku Pengguna Media Sosial. Jurnal Komunikasi: Malaysian Journal of Communication, 37(3), 18-37. https://doi.org/10.17576/JKMJC-2021-3703-02
Ramli, R., Salleh, N, Mohamed Fiah, A. F., Zakaria, N. S. (2022). Penerokaan Pengetahuan, Persepsi, Dan Kesan Penyebaran Berita Palsu Di ‘N.E.W.S.E.E.D’ Dalam Kalangan Mahasiswa Universiti Utara Malaysia. International Journal of Law, Government and Communication, 7 (29), 689-703.
Sampat, B., & Raj, S. (2022). Fake or real news? Understanding the gratifications and personality traits of individuals sharing fake news on social media platforms. Aslib Journal of Information Management, 74(5), 840-876. https://doi.org/10.1108/AJIM-08-2021-0232
Sannusi, S. N., Ibrahim, F., Shaari, A. H., & Subhi, N. (2019). Penggunaan media sosial dalam kalangan remaja B40 di sekitar Lembah Klang. Jurnal Komunikasi: Malaysian Journal of Communication, 35(4), 101-118. https://doi.org/10.17576/JKMJC-2019-3504-07
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. john wiley & sons.
Schwartz-Chassidim, H., Ben-David, A., & Levy, N. (2020). Information sharing behavior on social media during crisis situations. Journal of Information Science, 46(5), 657–670. https://doi.org/10.1177/0165551519874432
Statista Research Department. (2023, 1 November). Active social media users as percentage of the total population in Malaysia from 2016 to 2023. Statista. https://www.statista.com/statistics/883712/malaysia-social-media-penetration
Wang, J., & Oh, J. I. (2023). Factors influencing consumers’ continuous purchase intentions on TikTok: An examination from the uses and gratifications (U&G) theory perspective. Sustainability, 15(13), 10028. https://doi.org/10.3390/su151310028
Yang, J., & Tian, Y. (2021). “Others are more vulnerable to fake news than I Am”: Third-person effect of COVID-19 fake news on social media users. Computers in Human Behavior, 125, 106950. https://doi.org/10.1016/j.chb.2021.106950
Zeren, D., Erkan, I., & Acikgoz, F. (2022). Sport marketing and social media strategies: A literature review and research agenda. Sport marketing in a global environment, 126-141.
Muat turun
Diterbitkan
Terbitan
Bahagian
Lesen
Hak Cipta (c) 2026 Jurnal Kewartawanan Malaysian Press Institute

Kerja ini dilesenkan di bawah Creative Commons Attribution-NonCommercial 4.0 International License.
Semua hak cipta terpelihara. Tiada bahagian daripada terbitan ini boleh diterbitkan semula, disimpan untuk pengeluaran atau ditukarkan ke dalam bentuk atau dengan sebarang alat juga pun, sama ada dengan cara elektronik, gambar serta rakaman dan sebagainya tanpa kebenaran bertulis daripada Ketua Pegawai Eksekutif, Malaysian Press Institute terlebih dahulu.